Refund & Return Policy
Bourbon Arena Refund Policy
Last updated: January 29, 2026.
Due to the nature of alcoholic beverages, all sales are final, except as outlined below.
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Eligible Refunds or Replacements
Refunds or replacements may be approved if:
• The product arrives damaged.
• The incorrect item is delivered.
• The shipment is lost in transit.
Claims must be submitted within 48 hours of delivery, including clear photographic evidence.
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Non-Refundable Situations
Refunds are not issued for:
• Buyer’s remorse or preference changes.
• Delivery delays caused by carriers.
• Orders returned due to incorrect address.
• Failed delivery due to absence or refusal.
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Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days, depending on your payment provider.
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Refund Contact
For refund inquiries:
sales@bourbonarena.com
+1 (719) 231-0989
